Can I exchange apparel if I ordered the wrong size?

Yes, within the guidelines of our General Returns Policy.

 

I'm an International Purchaser, are customs fees included in my shipping total?

Customs fees will not be included in your shipping total and may be charged upon delivery depending on your country's import laws. 

How do I contact the Bethesda Store?

The Bethesda Store is operated by Development Plus, Inc.  If you have customer service questions, please email us at customerservice@gear.bethesda.net.

When is the next Fallout or Elder Scrolls Game coming out?

We are bound by deep and ancient magics to never disclose this information. In reality this information is only passed to us after it is released to the general public.

If you ask anyway, we'll send Preston to conscript you into assisting settlements.

I am a Blogger, Youtuber, Video Game Reviewer, Press Outlet or Overseer. How do I reach out to review a product?

Send us an email at dan@gear.bethesda.net with a link to your site, examples of your content and any other data that would be beneficial to the conversation.  All potential relationships are subject to review by Bethesda Softworks.

I am a Twitch Streamer or Social Media Influencer and would like to rep Bethesda Merch!

We'd love to hear from you.  Any potential sponsorships are subject to approval by Bethesda Softworks.  Send us an email dan@gear.bethesda.net.

Do you accept bottlecaps as payment?

No.

I have a question that isn't answered here. What gives?

Please review the following policies

If these do not answer your questions. Please reach out by sending an email to customerservice@gear.bethesda.net.