Updated March 12th 2020
Shipping methods and estimated arrival times are estimates only. All times are estimates and subject to Force Majeure.
Economy Shipping Under 1 Pound: 5 - 7 Business days, USPS First Class Parcel or UPS Ground and other carriers and services could be used depending on size of the box(s) and distance from warehouse.
- Standard Shipping Over 1 Pound: 5 - 7 Business days, USPS Priority mail, UPS Ground and other carriers and services could be used depending on size of the box(s) and distance from warehouse.
- Standard International Shipping: 7-14 business days not including time through customs. DHL Worldwide Express, USPS International Parcel, UPS International Parcel and other carriers and services could be used depending on size of the box(s) and distance from warehouse.
Countries We Ship To
We appreciate our fans all over the globe. We currently are only able to offer shipping Bethesda Gear products to the following countries. Australia
- New Zealand
- United Kingdom
- USA FPO / APO
For most items we are able to ship to the US, Canada, Australia, Some EU countries and APO / FPO addresses.
Items restricted from shipment outside of the US will be labeled such on their product pages with US ONLY near the top of the page
If you're not in one of the countries listed above. We are very sorry we cannot ship to you. This is due to a limitation in our licenses to sell goods in those countries.
Please review our International Bethesda Retailers page
International Orders - Duty and VATS Fees
Items sold on gear.bethesda.net and shipped outside of the United States may be subject to VAT or sales tax. The Bethesda Gear Store does not calculate or collect these fees at time of checkout.
International orders may have additional fees applied to them by the receiving country’s (your country’s) customs agency. Unfortunately, we have nothing to do with these fees and are not able to estimate fees or determine whether or not there will be any. To learn more about your country’s customs fees and other import duties/taxes, we recommend contacting your country’s customs agency. We are not responsible for these customs fees and cannot reimburse customers for any additional fee charged by your customs agency.
UK & EU Consumer Rights
If you feel like there has been an issue with your order. We implore you to contact Customer Service immediately. Please review your rights here . We will do our best to make all accommodations for you within the rights of the law.
The final shipping cost is generally calculated by the weight of the item(s), the shipping address, and the chosen shipping method (economy, standard, expedited, standard international). The final shipping costs are calculated at time of checkout.
We occasionally offer discounted or free shipping options as part of sales promotions. If this shipping is chosen, we will ship your order using the Standard Shipping option. Sometimes these shipping options can be slow and may take longer than originally intended to be delivered.
Most orders normally ship within 1-2 business days. Some international orders may take up to 3 business days to process. Orders are not processed after 12pm (MST) or on weekends. Any orders placed during this time will be processed within the normal time frame. If you place an order after 12:00pm MST with expedited shipping, your item will not ship until your order has been processed on the next business day. Please allow up to 24 hours for online updates.
All address fields have a limit of 30 characters.
It is the sole responsibility of the customer to provide an accurate and properly formatted shipping address. Every address is verified and if the provided address is invalid this will delay processing of your order or potentially your order never arriving at its intended destination.
Address Accuracy and Address Changes
It is the responsibility of the customer to verify that the shipping address provided at time of checkout is accurate and formatted correctly.
It is the responsibility of the customer to notify us if their shipping address has changed. It is best if you do this as soon as possible. We process most orders within a 48 hours and there is a very small window to get an address change request processed.
Address change requests that happen BEFORE an order has shipped have the best chance of being successful.
Address change requests that happen AFTER an order has shipped have a very tiny window of time to be successful.
If the order is able to be intercepted after being shipped there is a $20 fee charged to customer for the address change AND the difference in postage if one exist to reroute the package.
Apparel will ship either in a soft envelope or a box, depending on the number of items in the order. For U.S. shipments, lithographs, screen print posters, and all other artwork are rolled and shipped in a sturdy poster tube. Orders containing both apparel and artwork are shipped in multiple packages. If a significant amount of time has passed and you don’t have a tracking number, please reach out to Customer Service
Shipping Large Items
Items such as large statues or collector's editions will come in their own shipping box. These items may require a separate shipping cost and may be packaged separately than other items in your order.
Please understand that only orders with final delivery made by USPS will deliver to a P.O. Box. No tracking is available for Standard International Orders.
Cart Purchase Restrictions
Some items may be flagged as CART PURCHASE RESTRICTION and they will require you to have that item be the only item in your cart at checkout. This is usually due to the size of the package being so large that to ship it with other items would be vastly expensive.
Having more than an item like this in your cart will prevent you from selecting a shipping option. Once you've removed other items you should be able to select a shipping carrier as normal